INFINIT NUTRITION Shipping & Return Policy
When can I expect my delivery?
Our goal is always getting your packages delivered to you as soon as possible.
Please take note of the table below:
|Country||Estimated delivery time|
|Czechia, Slovakia||1 - 2 working days|
|Austria, Germany, Poland, Slovenia, Hungary, Romania||2 - 3 working days|
|Belgium, Bulgaria, Denmark, Estonia, Finland, France, Croatia, Lithuania, Latvia, Netherlands, Norway, Sweden, Switzerland||3 - 4 working days|
|Spain, Greece, Italy, Portugal, UK||4 - 5 working days|
What are the conditions for free delivery?
We offer free delivery to most countries. The free delivery tresholds is now set for orders over 200 Euros. The free delivery is for standard shipping.
Returns and Exchanges Policy
If you purchased the goods as a consumer, you have the right to withdraw from the Contract and to return the purchased products within 14 days from the take-over of the goods. To do so, you may use our form or e-mail.
Returned goods cannot be used or damaged. Please note you may not return the perishable products, products customised for you or products mixed with each other after the delivery. For the avoidance of doubt, we would like to inform you most of our products are food. Therefore, the storage of the products has its own specific rules and by opening the packaging you may contaminate the product and you may lose the right to withdraw from the Contract within 14 days period.
If you withdraw from the Contract, you have to return the product back to us and we will refund the purchase price including the lowest shipping costs we offer. You must send the goods back to us within 14 days of withdrawal of the Contract. You bear the costs for sending the products back to us. We will refund the purchase price within 14 days of your withdrawal from the Contract. However, we may delay the payment until we receive the returned goods or until you prove to us that you have sent the goods back (for example, by confirmation from the carrier).
How do I return a product?
Contact us through submitting a request here or through email: firstname.lastname@example.org . A printable shipping label together with further instructions will be emailed to you within 1-2 business days.